In this episode, host Lev Cribb is joined by guest Chris Mitchell (Co-Founder of the Customer Success Leaders Institute and Strategic Customer Success Advisor). Chris shares his advice and insights on Customer Success and how creating value is a key component to customer satisfaction.
Chris and Lev draw from 50+ years of combined experience across live digital communications and customer success and share their stories and insights for your benefit.
Watch this episode to find out:
- Is audience loyalty dead?
- Should Customer Success be a company wide approach or a dedicated department?
- How do deliver value for your ideal customers
- How do marketing channels create audience loyalty
- How to deliver WOW moments for your customers
- Why is value the red thread for events?
And don't miss out on the "Virtually Anything Goes Question" at the end of the episode when Chris puts Lev on the spot with an unscripted and unexpected question of his own.
In the Virtually Anything Goes podcast we talk about live streaming, digital events, webinars, notable trends, best practices, and... well virtually anything else.
In future episodes Lev Cribb will be joined by a range of other guest speakers, so subscribe now and don't miss out on any upcoming podcasts.
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